How to place an order
To make an order you need to put selected products in the cart, proceed to the cart.
If you do wholesale order please check if you meet minimum order requirement which is 500 USD or equivalent. If you do please proceed to check out.
As soon as you fill in information in check out section and confirm your order you will receive a copy of your order on your email address. We will start processing your order immediately. The order processing includes several stages:
- Availability confirmation. We will check with our warehouse if all the goods that you have chosen are available. Please note that for hand made amber jewelry the production time is 3-5 weeks on average. Designer jewelry with gemstones are also hand made, it takes 1-2 weeks to make them. All other jewelry is usually on stock and ready to be shipped within one week. If some items in your order are out of stock we will refund you the cost of those items 100%.
- As soon as your order is ready we will ship it and provide you with the tracking number.
- As soon as your order is delivered we will ask you to give us feedback on products and service quality. We will very much appreciate your opinion so we can serve you and other customers better.